Refund and Returns Policy

Shipping & Delivery

We offer multiple shipping options. FREE shipping with orders over $200.00 (Grand Total), USPS Priority, FedEx 2 Day (2 business days), FedEx Overnight, FedEx Overnight – Signature Required and FedEx Saturday Delivery for orders placed on Fridays before noon PST that need next day delivery.  Orders placed, paid, and processed before 12 noon PST typically ship out the same business day. Orders placed, paid, and processed after 12 noon PST and on weekends and holidays ship out the following business day.

 

Privacy & Security
When your order is submitted online, you are protected by 256 Bit SSL (Secure Socket Layer) encryption technology on our secure server. We take your privacy very seriously and follow all federal and state privacy laws to ensure your information is completely secure and confidential. We will not release your personal or order information to anyone and will not use your information for any purpose other than filling your order(s).

Returns & Replacements
Due to regulations regarding the sale of our products, returns are prohibited. However, in the event that the order is shipped incorrectly or the items received are not the items ordered, please contact us by email. We will issue a replacement of your original order.

Ordering
You may order from PeptideSciences™ 24 hours a day 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged and shipped by a reputable delivery service such as USPS. We will contact you with details when your order has shipped.

Payment, Pricing & Promotions
We accept payments with all major credit cards. We offer both individual pricing and wholesale bulk pricing. Please see our products pages for quantity discounts. Please contact us by email for large bulk discounts.

Click here to contact us at service@peptidesciences.com

Viewing Orders
During checkout, you will have the option to register or check out as a guest. We encourage you to register, but this is completely optional. Registration does not take any extra time, and will enable you to check order status, change your account information and access your past orders by logging in to our website. It also speeds up the process of checkout for future orders. If you choose not to create an account during checkout and have questions about the status of your order, please email us. You may also check out as a Guest.

Satisfaction Guaranteed
We are committed to offering outstanding quality and service and we are here to serve you. If you are have any question or issue regarding our service, please contact us to let us know the problem. We respond to ALL questions and inquiries.

Refunds & Returns for www.PeptideSciences.com (PeptideSciences™)

Due to our rigorous quality control standards and the fragile nature of our products, we cannot accept returns. In the rare occasion that your order arrives with missing, incorrect or damaged items, please email service@PeptideSciences.com for assistance. Our customer support representatives are standing by to ensure that our customers are 100% satisfied with our product quality, customer support and delivery. Cancellations must be requested by email before the order shippment has shipped. Once the order has shipped you may not cancel your order. Please contact us at service@peptidesciences.com with any questions or concerns that you may have regarding your order. We will do our absolute best to assist you as quickly and satisfactorily as possible. Thank you.

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